Used Engines Inc Privacy Policy

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Home     Privacy Policy

Privacy Policy

Effective Date: July 2026

Our Commitment to Your Privacy

At Used Engines Inc. ("Used Engines Inc.," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you choose to share with us.

This Privacy Policy explains what information we collect through our website, how we use it, how we protect it, and the choices available to you regarding your personal information.

By accessing or using our website, requesting a quote, or contacting our Customer Support Team, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions, Warranty Policy, Return & Refund Policy, and Shipping Policy.

1. Information We Collect

When you submit an inquiry or request a quote through our website, we may collect the information you voluntarily provide, including:

  • Full Name
  • Email Address
  • Telephone Number
  • Vehicle Year
  • Vehicle Make
  • Vehicle Model
  • Vehicle Variant or Trim
  • Any additional information you choose to provide regarding your vehicle or product requirements

We collect only the information necessary to help identify compatible engines or transmissions and to respond to your inquiry.

2. How We Use Your Information

The information you provide may be used to:

  • Respond to your inquiry or quote request.
  • Identify compatible engines or transmissions for your vehicle.
  • Contact you regarding product availability and pricing.
  • Answer questions about our products and services.
  • Provide customer support.
  • Improve our products and services.
  • Improve website performance and customer experience.
  • Maintain website security.
  • Comply with applicable legal obligations.

We use your information only for legitimate business purposes related to your inquiry and our services.

3. Marketing Communications

If you submit your contact information through our website, we may contact you regarding:

  • Your quote request.
  • Product availability.
  • Pricing information.
  • Order assistance.
  • Customer service follow-up.

From time to time, we may also send information about products, services, or promotional offers that may be relevant to your inquiry.

You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in our emails or by contacting our Customer Support Team.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referring Website (when available)

This information helps us understand how visitors use our website, improve website functionality, maintain security, and enhance the overall customer experience.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Improve website performance.
  • Remember website preferences.
  • Analyze website traffic.
  • Understand visitor activity.
  • Improve website functionality.
  • Maintain website security.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. How We Share Information

Used Engines Inc. does not sell, rent, or trade your personal information.

We may share information only when reasonably necessary to operate our business or comply with legal obligations.

This may include trusted service providers that help us operate our website, provide technical support, analyze website performance, or comply with applicable laws.

These service providers receive only the information reasonably necessary to perform their services and are expected to safeguard your information appropriately.

7. Data Security

Protecting your personal information is important to us.

We maintain reasonable administrative, technical, and organizational safeguards designed to protect the information you provide from unauthorized access, disclosure, alteration, or destruction.

Although no method of electronic transmission or storage is completely secure, we continually work to maintain appropriate security measures for the information entrusted to us.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to customer inquiries.
  • Provide requested information.
  • Maintain customer service records.
  • Comply with legal obligations.
  • Resolve customer concerns.

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.

9. Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Request information regarding how your personal information is used.
  • Opt out of promotional communications.

To exercise any of these rights, please contact us using the information provided below.

We may request additional information to verify your identity before processing certain requests.

10. Children's Privacy

Our website and services are intended for adults seeking automotive products and services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate authorization where required by law, we will take reasonable steps to remove that information.

11. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Used Engines Inc. is not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Any updates will be posted on this page together with the revised Effective Date.

Your continued use of our website after any updates become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Used Engines Inc.
Customer Support Email
Support@usedengines.us
Toll-Free
(800) 518-9776
Mailing Address
5444 Westheimer Rd, Suite 1000
Houston, TX 77056
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
Saturday: 9:00 AM – 2:00 PM (Central Time)
Sunday: Closed

Our Commitment to Transparency

At Used Engines Inc., we believe that transparency and customer trust are essential to every interaction. We are committed to handling your information responsibly, protecting your privacy, and communicating clearly about how your information is collected and used.

If you have any questions before or after contacting us through our website, our Customer Support Team is always available to assist you.

Thank you for choosing Used Engines Inc. We appreciate the opportunity to help you find the right engine or transmission for your vehicle.

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1800-518-9776